7c66 Privacy Policy — How We Handle Your Personal Data
At 7c66, protecting the personal data of our players is a core responsibility. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and what rights you hold over your information as a member of the 7c66 platform.
How 7c66 Protects Your Privacy
Before reading the full policy, here are the six core privacy commitments that every 7c66 member can rely on. These are not aspirational statements — they reflect how the platform is built and operated.
No Data Sold to Third Parties
7c66 does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes. Your information is used solely to operate your account, process transactions, and improve the 7c66 service.
Industry-Standard Encryption
All data transmitted between your browser or device and the 7c66 servers is protected by 256-bit SSL/TLS encryption. Account passwords are stored as hashed values — they are never held in plain text and cannot be retrieved, only reset.
You Control Your Data
Registered players may request access to, correction of, or deletion of their personal data at any time by contacting the 7c66 support team. We respond to all valid data requests within a reasonable timeframe and will not obstruct the exercise of your rights.
Minimal Data Collection
7c66 collects only the personal data that is strictly necessary to operate your account, verify your identity, process your transactions, and comply with anti-money-laundering obligations. We do not collect surplus data for speculative future use.
Restricted Internal Access
Access to player personal data within 7c66 is restricted on a strict need-to-know basis. Only personnel whose role requires direct access to player records — such as the KYC team, finance team, and senior support staff — are authorised to view that data.
Opt-Out of Marketing
If you have consented to receiving promotional communications from 7c66, you may withdraw that consent at any time. Simply contact the 7c66 support team and request removal from the marketing list. Transactional communications (deposit receipts, withdrawal confirmations, security alerts) cannot be opted out of while your account is active.
Contents
- 1. Introduction
- 2. Data Controller
- 3. Data We Collect
- 4. How We Collect Data
- 5. How We Use Your Data
- 6. Legal Basis for Processing
- 7. Data Sharing
- 8. International Transfers
- 9. Data Retention
- 10. Security Measures
- 11. Cookies & Tracking
- 12. Your Rights
- 13. Children's Privacy
- 14. Policy Changes
- 15. Contact Us
01 Introduction
This Privacy Policy ("Policy") describes how 7c66 ("7c66", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "Player", "User") who visit, register on, or otherwise interact with the 7c66 platform, including the website at https://7c66.io, any associated mobile interface, and all related services.
7c66 operates as an internationally licensed offshore online betting and casino platform serving players in Bangladesh and other regions. We are committed to handling personal data responsibly, transparently, and in accordance with internationally recognised data protection principles.
Acceptance: By accessing the 7c66 platform, creating an account, or submitting personal data through any channel, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, you must discontinue use of the platform and request account closure.
This Policy should be read alongside the 7c66 Terms & Conditions, which are incorporated by reference. In the event of any conflict between this Policy and the Terms & Conditions specifically relating to data processing, this Policy shall prevail.
02 Data Controller
7c66 acts as the data controller in respect of the personal data it collects and processes from players and website visitors. As the data controller, 7c66 determines the purposes and means by which personal data is processed.
Where 7c66 engages third-party service providers to process personal data on its behalf — for example, payment processors, identity verification providers, and game studios — those parties act as data processors and are bound by contractual obligations to process data only in accordance with 7c66's documented instructions and this Policy.
Contact for Privacy Matters: All privacy-related queries, data access requests, and complaints should be directed to the 7c66 support team at [email protected] (plain text — not a clickable link). Please include "Privacy Request" in your subject line for prompt handling.
03 Personal Data We Collect
The categories of personal data that 7c66 may collect about you are set out in the table below. Not all data types are collected from every user — the data collected depends on the nature of your interaction with the platform.
| Category | Data Types | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, government-issued ID number | Account registration and KYC verification |
| Contact Data | Email address, mobile phone number, residential address, city, postal code | Account registration and profile updates |
| Financial Data | Payment method details (bKash/Nagad/Rocket account numbers, masked card details), transaction amounts, deposit and withdrawal history | Deposits, withdrawals, and payment processing |
| Verification Documents | Scanned copy of national ID card, passport, utility bill, bank statement | KYC verification and enhanced due diligence |
| Activity Data | Betting history, game history, bonus usage, session duration, login timestamps | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Every platform visit or session |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with 7c66 teams | Customer support interactions |
| Marketing Preferences | Consent status for promotional emails, SMS, and in-platform notifications | Registration and subsequent preference updates |
7c66 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. If any such data is inadvertently submitted through a support channel, it will be deleted promptly once identified.
04 How We Collect Your Data
4.1 Directly From You
The majority of personal data held by 7c66 is provided directly by you during account registration, KYC submission, payment processing, completion of responsible gaming questionnaires, and communications with the support team.
4.2 Automatically During Platform Use
When you visit or interact with the 7c66 platform, certain technical data is collected automatically. This includes your IP address, device identifiers, browser characteristics, pages visited, click patterns, session duration, and referral source. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 11.
4.3 From Third-Party Service Providers
7c66 may receive personal data about you from third-party sources including:
- Identity verification agencies used for KYC and anti-money-laundering (AML) compliance checks.
- Payment processors such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard, who may confirm transaction status and flag potential fraud.
- Fraud detection services that provide risk scores based on device and behavioural signals.
- Analytics providers that aggregate anonymised usage data to help improve platform performance.
05 How We Use Your Personal Data
7c66 uses the personal data it collects for the following defined purposes:
- Account Management: To create, maintain, and administer your 7c66 player account, including processing registrations, password resets, and profile updates.
- Identity Verification (KYC): To verify your identity and age (confirming you are 21 or older), and to comply with anti-money-laundering obligations applicable to offshore gaming operators.
- Payment Processing: To process deposits and withdrawals via your chosen payment method, reconcile transactions, and investigate any disputed or failed payments.
- Service Delivery: To provide access to sports betting markets, casino games, live dealer tables, and all other features of the 7c66 platform.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bot usage, multi-accounting, bonus abuse, and other prohibited conduct.
- Responsible Gaming: To monitor betting patterns that may indicate problem gambling behaviour, and to facilitate the application of deposit limits, cooling-off periods, and self-exclusion requests.
- Customer Support: To respond to support queries, resolve complaints, and maintain records of communications for quality assurance purposes.
- Legal Compliance: To fulfil obligations under applicable laws and regulations, respond to lawful requests from authorities, and enforce the 7c66 Terms & Conditions.
- Platform Improvement: To analyse anonymised usage data, identify technical issues, test new features, and improve the overall player experience on 7c66.
- Marketing Communications: Where you have provided explicit consent, to send you information about 7c66 promotions, bonuses, new game releases, and seasonal offers. You may withdraw this consent at any time.
06 Legal Basis for Processing
7c66 processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
- Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account management, payment processing, and service delivery.
- Legal Obligation: Processing required to comply with KYC, AML, and other regulatory obligations applicable to the platform's licensed operations.
- Legitimate Interests: Processing carried out in the legitimate interests of 7c66 or our players, such as fraud prevention, platform security, responsible gaming monitoring, and service analytics, provided those interests are not overridden by your rights.
- Consent: Processing based on your freely given, specific, and informed consent — primarily applicable to marketing communications. You may withdraw consent at any time without affecting prior processing.
07 Data Sharing and Disclosure
7.1 Service Providers
7c66 shares personal data with carefully selected third-party service providers who assist in operating the platform. These include identity verification agencies, payment processors, hosting and cloud infrastructure providers, fraud detection systems, and customer support software vendors. All service providers are subject to data processing agreements that restrict their use of your data to the specified purpose only.
7.2 Game Studios and Technology Providers
Certain technical data — such as anonymised session identifiers and device fingerprints — may be shared with third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, where this is necessary to operate the games they supply. These providers operate their own privacy policies in respect of any personal data they independently receive.
7.3 Legal and Regulatory Disclosure
7c66 may disclose personal data to law enforcement agencies, regulatory authorities, financial intelligence units, or courts where required to do so by a valid legal obligation, court order, or lawful governmental request. 7c66 will take reasonable steps to notify affected players before making such disclosures where legally permissible to do so.
7.4 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of 7c66's business, personal data held by 7c66 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any material change in how their data is processed as a result.
No Sale of Data: 7c66 does not sell, rent, or exchange your personal data with advertising networks, data brokers, or marketing agencies. Your data is used solely for the purposes described in this Policy and is never monetised through third-party advertising pipelines.
08 International Data Transfers
As an offshore platform, 7c66 operates servers and infrastructure in jurisdictions outside Bangladesh. By using the 7c66 platform, you acknowledge that your personal data may be transferred to, stored in, and processed in countries other than Bangladesh, including countries whose data protection laws may differ from those in your home jurisdiction.
Where personal data is transferred to a third country, 7c66 implements appropriate safeguards to ensure that your data receives a level of protection consistent with internationally recognised data protection standards. These safeguards may include contractual data protection clauses, adequacy determinations, or equivalent protective mechanisms.
09 Data Retention
7c66 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, as required by applicable law, or as reasonably necessary to resolve disputes and enforce agreements. The following general retention periods apply:
- Active Account Data: Retained for the full duration of your account's active status, plus a post-closure period as described below.
- KYC and Identity Documents: Retained for a minimum of five years following account closure, in line with standard AML compliance obligations for offshore gaming operators.
- Transaction Records: Retained for a minimum of five years following the date of each transaction, for financial record-keeping and dispute resolution purposes.
- Support Communications: Retained for up to three years from the date of the last communication, for quality assurance and dispute evidence purposes.
- Marketing Consent Records: Retained for the duration of any marketing activity plus two years, to demonstrate compliance with consent requirements.
- Technical/Log Data: Typically retained for 12 months, unless extended for active fraud or security investigations.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
10 Security Measures
7c66 employs a multi-layered approach to information security designed to protect your personal data against unauthorised access, accidental loss, alteration, and disclosure. Security measures in place include:
- 256-bit SSL/TLS encryption for all data transmitted between users and 7c66 servers.
- Encrypted storage of sensitive data fields, including passwords (hashed using industry-standard algorithms), payment method references, and identity document scans.
- Role-based access control (RBAC) limiting internal data access to authorised personnel only.
- Regular security assessments and penetration testing of the 7c66 infrastructure.
- Intrusion detection and continuous monitoring systems to identify anomalous activity in real time.
- Incident response procedures enabling rapid containment and notification in the event of a data breach.
Your Responsibilities: While 7c66 takes extensive precautions, account security also depends on you. Use a strong, unique password for your 7c66 account. Never share your login credentials with anyone. If you suspect your account has been compromised, contact the support team immediately at [email protected] (plain text only).
No online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights, 7c66 will take prompt steps to contain the breach, assess its impact, and notify affected individuals in accordance with the applicable response procedure.
11 Cookies & Tracking Technologies
11.1 What Are Cookies
Cookies are small text files placed on your device by a website when you visit it. They allow the site to recognise your device, remember your preferences, maintain your session, and collect usage analytics. 7c66 uses both first-party cookies (set directly by 7c66) and third-party cookies (set by approved service providers).
11.2 Types of Cookies Used
- Strictly Necessary Cookies: Essential for the platform to function. These cookies maintain your login session, remember your language preference, and ensure the platform's security features operate correctly. These cookies cannot be disabled.
- Functional Cookies: Enable enhanced functionality such as remembering your last visited game category, your preferred deposit method, and certain display settings. Disabling these may reduce platform usability.
- Analytics Cookies: Used to understand how players interact with the 7c66 platform — which pages are visited most, where sessions end, and how performance can be improved. Analytics data is processed in aggregated or anonymised form.
- Fraud Prevention Cookies: Used by fraud detection systems to recognise devices associated with prior suspicious activity and to generate device risk scores that protect the platform and its players.
11.3 Managing Cookies
You may manage and disable non-essential cookies through your browser settings. Note that disabling cookies may impair certain features of the 7c66 platform, including session persistence and personalised settings. Strictly necessary cookies are exempt from user control as they are required for the platform to operate securely.
12 Your Privacy Rights
Subject to applicable data protection laws and the specific circumstances of your request, you hold the following rights in respect of the personal data 7c66 holds about you:
- Right of Access: You may request a copy of the personal data 7c66 holds about you and information about how it is processed.
- Right to Rectification: You may request that inaccurate or incomplete personal data held about you be corrected or updated.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing and no overriding legitimate interest applies. This right is subject to legal retention obligations — 7c66 cannot delete data it is required to retain by law.
- Right to Restriction: You may request that processing of your personal data be restricted in certain circumstances, for example while a rectification request is pending.
- Right to Portability: Where processing is based on consent or contractual necessity, you may request your personal data in a structured, commonly used, machine-readable format.
- Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for fraud prevention and responsible gaming monitoring. 7c66 will assess the objection and respond with its determination.
- Right to Withdraw Consent: Where processing is based solely on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting any prior lawful processing.
To exercise any of the above rights, contact the 7c66 support team at [email protected] (plain text — not a clickable link). 7c66 will verify your identity before processing any data rights request and will respond within a reasonable timeframe. Requests that are manifestly unfounded or excessive may be declined or subject to an administrative charge.
13 Children's Privacy
The 7c66 platform is strictly intended for adults aged 21 and above. 7c66 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of an underage individual, we will take immediate steps to delete that data and close the associated account.
Age Verification: 7c66 operates mandatory age verification as part of the KYC process. If you are a parent or guardian and believe a person under 21 in your care has created a 7c66 account, please contact us immediately at [email protected] (plain text only). We will investigate and act promptly.
14 Changes to This Privacy Policy
7c66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When changes are made, the updated Policy will be published on this page with a revised effective date.
Where changes are material — for example, a significant change in the categories of data collected, a new purpose of processing, or a new category of data-sharing partners — 7c66 will take reasonable steps to bring the changes to the attention of registered players through an in-platform notification or email to the address on record.
Your continued use of the 7c66 platform after any updated Policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how 7c66 protects your personal data.
15 Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the personal data 7c66 holds about you, please contact the 7c66 data protection team using the details below. All communications should be in English for prompt handling.
Privacy Enquiries: [email protected] (plain text — not a clickable link)
Subject Line: Please use "Privacy Request – [Your Username]" for data rights requests.
Response Time: We aim to acknowledge all privacy requests within 5 business days and to resolve them within 30 days of receipt.
Support Hours: 24/7, including Bangladeshi public holidays.
If you are not satisfied with 7c66's response to a privacy complaint, you may have the right to escalate your complaint to a relevant data protection supervisory authority in your jurisdiction.
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